Privacy Policy
Dental Health Associates respects our patients’ privacy. We are proud of our information practices and want you to know how we use and protect the information you provide.
The Information We Collect and How We Use It
If you merely browse through this site or download information (for example, product brochures or information from our Patient Information section), we collect certain non-personal information by automatic operation through our site’s Web servers such as the Internet protocol (IP) address of the computer you are using and the date and time you access our site. This information does not identify you, and we do not match it to any personal information you may provide to us. We use this information to monitor the usage of our site and to make our site as useful as possible to all of our visitors.
Patients
We do not collect any identifying personal information from patients on this site. We do not directly collect identifying personal information from patients on this site unless you choose to provide it through a form. Online Bill Pay Process When you use this feature, we will collect your contact information (name, email address, telephone number, fax number and complete billing address, credit card number and any other information you provide) so your bill can be processed and paid successfully. We use this information to process your update and manage your account.
Online Forms and SMS Communications
In certain areas of our website (such as contact forms or appointment request forms), you may have the option to provide your phone number. Where a phone number field is present, you may also see an optional consent checkbox for receiving informational text messages from Dental Health Associates of Madison, LTD.
If you check the consent box: By doing so, you acknowledge that you may receive informational text messages from Dental Health Associates of Madison, LTD. You understand that you can opt out at any time by replying STOP to the number. Message and data rates may apply. Message frequency may vary.
If you do not check the consent box: You can still submit the form, and we will use your phone number only for the purpose for which it was provided in that specific form (for example, to call you back regarding your inquiry or appointment request), and you will be placed on our SMS opt-out list.
Types of SMS Communications
If you have consented to receive text messages from Dental Health Associates of Madison, LTD., you may receive text messages related to appointment reminders, important updates regarding:
- Appointment Reminders
- Confirmation of Appointments
- Rescheduling Notifications
- Follow-up Appointment Scheduling
- Office Closures or Changes
- Important Pre-Appointment Instructions
- Post-Appointment Care Instructions
- Special Announcements
- Quick Responses to Simple Inquiries
- Check-in Upon Arrival
- Feedback Requests
SMS Messaging Disclosures
Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP. Mobile opt-in, SMS opt-in consent, and phone numbers provided for the purpose of SMS are not shared with third parties.
Security
The security of the information you provide is very important to us. We use Secure Socket Layer (SSL) encryption to protect the information you transmit to us. You should know, however, that no transmission over the Internet can be guaranteed to be entirely secure. Also, we are not responsible for matters outside of our direct control. Once we receive your information, we store it on our internal computers that are not linked to the Internet and work to ensure its security on our systems.
Data Sharing
We use Google Ads to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a Google Display Network website. Third-party vendors, including Google, use cookies to serve ads based on a visitor’s past visits to the Dental Health Associates website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.
You can opt out of Google Ads advertising at any time by visiting the Google Ad Settings page.
Links to Other Websites
Dental Health Associates is not responsible for the information and the practices of other companies whose websites may be linked to this site. Visitors to those websites should contact that company and/or refer to each web site for information on its respective privacy policy and practices.
Contact Us
If you have any questions about your account, this privacy policy, or this site, please refer to the contact information located on the Locations section of the Dental Health Associates website. We’re conveniently located throughout Dane County to service residents of the greater Madison area:
This Privacy Policy
Use of our website (www.dhamadison.com) constitutes your acknowledgement of and agreement with this policy. We reserve the right to modify, alter, or update this Privacy Policy at any time so we encourage you to review this section of our website frequently.